Check-in

Departure from Belgium: In Brussels North you check-in at one of the counters inside of the Eurolines bus station. From all other Belgium departure points you check-in with the driver of the coach. You must check-in no later than 30 minutes before the departure time stated on your ticket. Check-in closes 15 minutes before departure. Once check-in is closed, we regret that boarding of the coach is not possible and your ticket will be invalid for travel.

Departure from other countries: Check-in no later than 30 minutes before departure (Note: in London and Paris, check-in is 1 hour before departure at the counters). If there is a Eurolines office that is open close to departure point you can check-in at the counter, otherwise directly with the driver.

Identity documents

It is the responsibility of passengers to ensure that they are in possession of correct and valid documentation for travel to and through countries on the journey(s) reserved (e.g identity card, passport, visas, and authorization papers to leave the country in the case of unaccompanied minors).

If travelling to the Unted Kingdom, Ireland, Switzerland or Italy, you are requested to show your valid travel documentation when booking your journey at our offices.

Confirmation of your return journey

Reconfirmation of the return journey is compulsory in some countries. Please contact the Eurolines offices in your country of destination at least 5 days before your departure date (except if stated otherwise on your ticket).

Reconfirmation is compulsory in the following countries:

Baltic States, Bulgaria, Bosnia Herzegovina, Croatia, Macedonia, Morocco, Romania,Serbia Crna Gora,  Ukraine, Poland